PRODUCT PERCEPTION STUDY | FOOD AND NUTRITION

Does the Sensory Experience Support a Fermented Chickpea Protein Positioning?

A blind-to-branded study in Singapore designed to show whether fermentation and protein language strengthens the product meaning or makes an everyday snack feel too functional.

SETTING

Central-location sessions in Singapore

PRODUCT

Two coded prototypes and a branded proposition

DECISION

Which sensory profile and positioning should progress

Background

A food company was developing a savoury fermented chickpea protein snack. The concept promised protein, plant-based ingredients and a differentiated fermentation story. The client needed to know whether the actual crunch, aroma and aftertaste supported that meaning, and whether the branded explanation improved credibility or introduced expectations the sensory experience could not meet.

The perception gap

BLIND EXPERIENCE

What the snack tastes and feels like without explanation

BRANDED MEANING

What protein and fermentation language makes people expect

MARKET ACTION

Whether the combined experience supports repeat consideration

THE DECISION

Progress the current sensory profile, reformulate a specific cue, or reposition the snack so the promise and the eating experience reinforce each other.

Why independent sensory moderation mattered

Brand teams can unintentionally explain unfamiliar flavours or steer participants toward the intended health benefit. Independent, coded tasting preserved first sensory interpretation before the proposition was revealed.

02 | FIELDWORK AND EXPOSURE DESIGN

Blind-to-Branded Sensory Reconciliation

A split order controls whether the brand story changes the product experience or merely explains it after the fact.

Illustrative sample architecture

GROUP

COUNT

SCREEN

EXPOSURE

Mainstream savoury snack users

24

Consumes packaged savoury snacks at least weekly

Blind-first coded tasting

Protein or better-for-you snack users

24

Buys protein, functional or plant-forward snacks

Balanced blind and branded order

Plant-protein engaged users

24

Familiar with legume-based or alternative-protein foods

Brand-first then coded confirmation

Additional commercial viewpoint

Six retail category buyers or merchandisers would review the sensory summary, pack concept and shelf role separately. Their evidence would not be merged with consumer liking scores.

Central-location fieldwork

SESSIONS

Six moderated sessions of about 12 consumers

ORDER

Randomised coded samples and balanced reveal

CONTROL

Standardised portion, water, timing and palate reset

CAPTURE

Immediate ratings, open language and short interviews

Outreach parameters

RECRUITMENT Consumer panel access would be combined with targeted screening for snack frequency, dietary pattern, protein-category use and relevant allergies or exclusions.

GEOGRAPHY Central sessions reduce product-transport variation and support consistent preparation across Singapore participants from different residential and work areas.

SAFETY AND CONSENT Ingredient, allergy and exclusion screening would be agreed before recruitment. The client remains responsible for product safety and approved test use.

Note: The 72-consumer and six-buyer structure is illustrative. Final volumes depend on product readiness, incidence, exclusions, session capacity and field permissions.

03 | QUESTIONS AND SENSORY EVIDENCE

Separate what was experienced from what the proposition made it mean

The sequence captures spontaneous sensory language before functional positioning narrows interpretation.

Question background

EXAMPLE TASTING CONTEXT

Taste the coded snack in the order provided. Evaluate only what you experience. After the concept is shown, explain whether the words 'fermented chickpea protein' fit, improve or conflict with that experience.

Sample questions

NOTICE What did you notice first about aroma, crunch, flavour and aftertaste?

INTERPRET Without the pack, what type of snack does this seem to be, and for what occasion?

REVEAL After seeing the proposition, which sensory cues now feel expected and which feel inconsistent?

BELIEVE Does the experience make the protein and fermentation story more credible, or does it feel added on?

ACT Would you consider this for everyday snacking, a functional occasion, trial only or not at all?

Exhibit | Sensory-positioning profile

The hypothetical profile shows that the branded story lifts protein credibility and fermentation fit, but slightly reduces everyday-snack fit. The product may need a simpler occasion message or a sensory adjustment that makes the functional story feel less demanding.

04 | DECISION OUTPUT

Align the sensory promise with the occasion

The analysis does not select a winner score. It identifies which sensory cue supports or undermines the intended product meaning.

Illustrative interpretation

SIGNAL

INTERPRETATION

DECISION

Crunch

Strong snack-category cue in both exposures

Retain as the lead sensory promise

Fermented aroma

More acceptable after explanation but still polarising

Clarify language or refine the aroma threshold

Protein positioning

Credibility rises after brand reveal

Use as support, not the only consumption reason

Everyday fit

Falls when the product feels overly functional

Anchor the offer in a familiar savoury occasion

What the client would receive

SENSORY-POSITIONING GAP

Blind and branded meaning differences

CUE DIAGNOSTIC

Aroma, texture and aftertaste effects

AUDIENCE CONTRAST

Mainstream, functional and plant-protein views

PRODUCT DECISION BRIEF

Reformulate, reposition, retain or retest

INDICATIVE DELIVERY Often 6 to 8 weeks, subject to prototype stability, safety review, recruitment incidence, session capacity and buyer availability.

STUDY BOUNDARIES This work evaluates sensory and product perception. It does not establish nutrition, health benefit, shelf life, food safety, allergen compliance, regulatory compliance or commercial demand.

Note: All scores, counts and findings are hypothetical and are included only to demonstrate the possible analysis.

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